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FAQ – Frequently Asked Questions

Our FAQ is here to help you find all the key information about VoiceHire. Can’t find what you’re looking for?
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VoiceHire is an application that automates phone-based pre-screening interviews and candidate evaluations.

It relies on a natural-sounding voice AI that conducts the interview, answers candidates’ questions, and assesses how well their profile matches the job description or role.

VoiceHire’s core mission is to simplify and enhance your recruitment and sourcing processes by giving you access to the power of artificial intelligence in a secure and tailored environment.

VoiceHire helps you save valuable time and focus on high-value tasks so you can quickly identify the most qualified candidates.

In addition to giving you a strong competitive edge, VoiceHire empowers you to implement an inclusive hiring solution that evaluates every candidate completely objectively!
VoiceHire gives you a real edge over the competition!

Here’s what VoiceHire brings to the table:

  • Significant time and cost savings!
    • Your pre-screening campaigns are fully automated by our AI agents — you receive a summary of results and a ranking of the top candidates!
    • Compared to traditional manual processes, you save at least 50% on pre-screening costs! No more chasing candidates for availability, missed calls, voicemail messages, or time wasted writing interview summaries and tracking availability and salary expectations — VoiceHire handles it all for you!
    • Your teams are freed from low-value tasks so they can focus on what really matters: qualified shortlists and client satisfaction.
  • Maximum responsiveness!
    • Our AI agents can reach out and interview thousands of candidates per hour.
    • As soon as a campaign is launched, all candidates are contacted instantly.
    • You get feedback and candidate assessments in record time, ensuring you don’t lose top talent to competitors.
    • You identify the best candidates faster — before anyone else does!
  • Complete coverage!
    • Never miss a great candidate just because you didn’t have time to review their profile!
    • Our AI agents contact every single profile and analyze each application thoroughly, generating a detailed summary report.
    • No more guesswork or being overwhelmed by too many applicants!
    • And no more frustrated candidates who feel they never got a fair chance to present themselves.
  • Tailored analysis!
    • Our AI agents scan your job postings in seconds and identify key elements to suggest a custom interview plan and the most relevant questions.
    • You maintain full control — edit, delete, or add questions as you see fit.
    • Each candidate response is analyzed and scored to assess the quality of the information provided.
    • A comprehensive summary highlights how well the candidate fits the role, along with key strengths and areas of concern.
  • Full control!
    • You remain 100% in control of the entire pre-screening process.
    • You can track the campaign’s progress at any time and add candidates to contact.
    • You can adjust the default weighting of interview questions to emphasize key themes or de-emphasize less critical ones.
    • You can update these settings anytime — the app will automatically recalculate scores to ensure fairness across all candidates.
    • You get full transcripts of every exchange, plus access to the audio recordings — both complete and question by question.
  • An enhanced candidate experience:
    • Every candidate is contacted quickly and gets a chance to present their profile and experience — no more frustration from being ignored!
    • For a first contact, a virtual agent interview is far less stressful than a traditional or video interview.
    • Candidates can ask as many questions as they like — with no fear of being judged or misunderstood by a human recruiter.
    • They can choose the exact time of their interview, including evenings and weekends — VoiceHire is available 24/7!
  • Objectivity and ethical standards:
    • Our AI agents are designed to focus on what truly matters: candidate skills and the information they provide.
    • First names, last names, age, gender, or any other non-job-related data are excluded from analysis to prevent discrimination.
    • Our agents ask the same questions to every candidate, ensuring everyone is evaluated fairly and consistently.
Still have questions?
Book a live demo here: https://calendly.com/voicehire/demo
VoiceHire is built for organizations that regularly run recruitment campaigns and handle high volumes of applications.
 
It’s a natural fit for:
  • Staffing and temp agencies
  • Recruitment and placement firms
  • Organizations (businesses, public institutions, nonprofits, etc.) with recurring hiring needs and a high volume of incoming applications
VoiceHire works just as well for small independent firms as it does for large national networks with multiple locations and dozens of local branches.
Absolutely!
You can try VoiceHire for yourself right here: voicehire.io#demo
You can experience an interview just like a candidate would, by choosing one of the 11 sample job roles available.
Within minutes, you’ll receive a full interview report generated by VoiceHire’s AI — directly in your inbox.
And that’s just a glimpse of what VoiceHire can do!
Want to go further? Book a call with our team here: https://calendly.com/voicehire/demo
Don’t forget — VoiceHire tailors each interview to your specific job description and generates the most relevant questions automatically using AI!
Absolutely!
If it’s your first time using VoiceHire, you can book a live onboarding session with our team here: https://calendly.com/voicehire/demo
We’ll walk you through how the platform works and show you how to get the most out of it — from creating and managing recruitment campaigns to fine-tuning interview questions, adjusting scoring weights, tracking candidates, and using GDPR compliance tools.
At any time, you can also reach out to our support team or open a ticket here: https://voicehire.io/en/support
Our top priority is helping you simplify and improve your hiring processes — every day.
VoiceHire doesn’t just measure client satisfaction — we also listen closely to candidates.
In fact, 96% of candidates say they’re satisfied with their interview experience and the answers provided by the VoiceHire agent.
Candidates are also encouraged to share feedback and suggestions — helping us continuously improve the platform and make it even more engaging.
Here’s why candidates love interviewing with VoiceHire:
  • Instant response — they’re contacted right away, with no delays
  • Completely objective evaluation of their profile and answers
  • Less pressure compared to a traditional or video-based first interview
Candidates also appreciate the flexibility — they can take the interview whenever it suits them, including evenings and weekends, since VoiceHire is available 24/7.
At VoiceHire, we take the protection and confidentiality of personal data extremely seriously.
To ensure strong privacy safeguards, we’ve carefully reviewed our processes and technical architecture to assess every potential risk and define the right protective measures.
As part of this effort, we conducted a Data Protection Impact Assessment (DPIA) under the GDPR — specifically for our AI-based candidate evaluation process. The goal: identify potential risks (like data theft, loss, or corruption), and evaluate the likelihood and severity of each scenario.
This structured approach ensures our security measures are properly aligned with the nature of the personal data we handle — and helps us continuously strengthen our overall level of protection.
We also carry out regular security assessments to ensure risks remain under control and that all protective measures are consistently applied.
Finally, we actively monitor legal and regulatory developments to stay compliant and uphold the highest standards for data privacy and user rights.
The next two FAQ entries will give you more detail on how VoiceHire complies with GDPR and the upcoming EU AI Act.
VoiceHire acts as both data controller and processor on your behalf, and takes data protection regulations — especially the GDPR — extremely seriously.
To ensure full GDPR compliance (and to help you meet your own legal obligations), VoiceHire has implemented the following measures:
  • Appointed a dedicated DPO (Data Protection Officer)
  • Maintains and regularly updates a personal data processing register
  • Performs regular Data Protection Impact Assessments (DPIAs)
  • Publishes transparent public notices about how personal data is handled
  • Provides a contact form for exercising personal data rights
  • Develops features to support common rights requests, including:
    • Right of access and data portability (automated TXT and XML export)
    • Right to rectification (editing tools for updating personal data)
    • Right to erasure (data deletion or anonymization functions)
You can find a detailed summary of our GDPR compliance measures here:
Privacy policy
As an AI-based platform, VoiceHire complies with the EU AI Act and has implemented the following measures to meet its legal obligations:
  • Candidates are clearly informed that they are interacting with an AI system and how their data will be processed.
  • All AI-powered features are described in a transparent and understandable way.
  • AI-generated outputs are machine-readable and explicitly marked as artificially generated or altered.
  • All processes involving AI are properly documented.
You can find the full details of the AI Act and official legislative texts directly on the European Parliament website: https://www.europarl.europa.eu/

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